We understand that switching platforms can be challenging, which is why we are here to make the process as smooth and secure as possible. We've put together a roadmap to help you transition your crypto to BCM. Our team is here to support you every step of the way, whether by email, chat or phone.
When you transfer your crypto from Binance to BCM, it is important that you select the right network. This information is clearly displayed in our app during the transfer process.
It is important that you download your trading history from Binance and keep it safe for your own records. This way you can access your past trades for tax or other purposes.
At BCM, we understand that this is a big change and that you may need help during this process. That's why we offer telephone guidance. Our dedicated customer service team is ready to help you every step of the way.
Our platform is super user-friendly and fast. Whether you are just starting out in crypto or already experienced, at BCM you will find everything you need on one platform.
Security is our top priority. We are registered with the DNB, hold customer funds 1:1 and manage them in a separate third party funds foundation.
We love contact and will do everything we can to help you. A BCM customer deserves the best help, regardless of the question or language.
BCM wants to make crypto and blockchain accessible to everyone. We are available by mail, chat and phone to help you with all your crypto-related questions.
Monday through Friday. From 9 a.m.-5 p.m.
You can always send us an e-mail.